Generally, cracks no longer than 15cm (6 inches) or less than 7.5 cm (3 inches) from the edge of the glass can be safely repaired. If you’re not sure, request a quote and upload a picture of the whole windshield with the damage visible. We’ll let you know if it needs...
The actual replacement takes about one hour, but we recommend not driving the vehicle for 2-3 hours to ensure full bonding of the sealants. Based on humidity, temperature, and other factors, we’ll give you a safe time to drive away.
When we provide you with a quote, we will ask you some questions to ensure that we provide you with the right glass for your replacement.
There are many factors that play a role in the quality of your repair such as: 1. The sooner the repair is made, the better the outcome.2. The size of the chip matters. A windshield repair is intended to stop the spread of the damaged area, not be invisible. Repairs to small chips are...
We take care of all the paperwork for your claim for you and your insurance agent. All insurance companies are billed directly, less the amount of your deductible.
No. Auto glass replacement and windshield repairs fall under the comprehensive portion of your insurance policy and will not initiate a rate hike. In fact, most insurance companies will waive your deductible and pay for 100% of your windshield repair.
All auto glass replacements from Hepting Glass include a one year warranty. Warranty is not included on used glass or glass replacements provided by the customer.
Most vehicles do require time for the adhesive bond to set. Your technician will explain to you the requirements set by that adhesive manufacturer. Most adhesive kits take four hours to cure. Fast cure options are available.
No. One major step in our final inspection is cleanliness. Your auto glass replacement technician will remove work-related debris from the work area including broken glass, leftover adhesive or molding pieces, and clean-up rags.
No. We understand the demands on your time and will do everything we can to make your experience with us as simple and as convenient as possible.